2014 DIRECTV Corporate Social Responsibility Report

Operational Waste Management

There are opportunities to reduce waste in every part of our operations. Whether paper, cardboard, steel, plastic or other substances, the vast majority of these materials can be repurposed or recycled. Some of our solutions include:

  • Desk-side recycling in offices to handle cardboard, paper and plastic
  • Reusing cable caddies for spools of cable
  • Collecting and reusing shipping pallets

In 2014, we continued our progress in diverting more material from landfills. We reduced the amount of waste sent to landfill to fewer than 4,000 tons — a reduction of more than 960 tons from the previous year.

2020 Goal

Reduce Waste Entering Landfills by 95% Against Our 2012 Baseline.

1 Line items do not equal grand total due to rounding.

Material recycling was a priority during the 2014 renovation of our Inverness facility in Englewood, Colorado, the headquarters of our Operations division. During this process, we recycled all carpet that was removed from the building and installed eco-efficient materials, such as reclaimed beetle kill pine and fixtures such as Cradle to Cradle Certified desk chairs, where possible.

Reducing Waste through Paperless Billing

In addition to our efforts to reduce waste internally, we have also taken steps to make it easier for customers to reduce waste associated with their DIRECTV accounts by offering paperless billing. As of 2014, more than 34 percent of customers participate in paperless billing, resulting in 1,180 tons of paper saved.