2014 DIRECTV Corporate Social Responsibility Report


Diversity & Inclusion



Our commitment to diversity begins with the recruitment and selection of candidates with diverse backgrounds. Recruitment efforts are targeted to identify prospective employees with a broad range of varied backgrounds. We also source talent from organizations including the T. Howard Foundation, STEM Advantage and All Stars Project, which develop and place talented and diverse youth in leading companies. Our college internship program is another valuable component of our diversity outreach efforts. The program continues to build a diverse pool of talent, thanks in part to our relationships with organizations and universities that share our diversity philosophy.

We hire candidates with disabilities and ensure that they have a work environment conducive to their performance. Our major work locations are ADA-compliant and wheelchair-friendly, and we provide accommodations for employees with medically driven requests. In addition, we provide state-of-the-art ergonomic accessories for DIRECTV employees.

Our talent management process is structured to drive diversity throughout every phase of our talent pipeline — ensuring that the diverse individuals we hire are afforded opportunities to grow and advance in their careers. For example, in Latin America, DIRECTV Argentina is expanding its ranks of female leaders through a program designed to support women in their career development through training, coaching and networking opportunities.


Since 2008, DIRECTV’s Service and Repair Operations department has had a partnership in Los Angeles with AbilityFirst, an organization that provides opportunities for individuals with developmental disabilities to learn job skills and find gainful employment. Through this partnership, more than 15 AbilityFirst employees help prepare DIRECTV access cards for recycling, which helps us save costs and reduce our environmental impact.

We regularly measure workforce representation to ensure that this information is incorporated into our talent management programs and shared with leadership. This process is also designed to benchmark DIRECTV against the overall available U.S. labor force in terms of female and minority representation.

The data indicates that our recruitment and talent management strategies are effective, as the composition of the 2014 DIRECTV U.S. workforce once again showed strong representation by women and minorities as compared with the U.S. benchmark. In Latin America, women continue to represent nearly half of our workforce in the region.

2013 and 2014 Employee Diversity

Supporting Veterans in the Community

As part of DIRECTV’s Corporate Citizenship efforts, we have provided complimentary DIRECTV service for agencies like the USO that support veterans at their facilities. Watch this video about a 2014 DIRECTV volunteer project in partnership with Scripps Network Interactive that involved members of our veterans employee resource group in renovating rooms at a Los Angeles facility for homeless veterans.

Welcoming Veterans Home With a New Mission

DIRECTV seeks employees who are goal-oriented, team-oriented and who approach their work with a sense of passion and dedication. Many U.S. military veterans embody those characteristics, and we are committed to tapping this valuable source of talented workers. Whether we are their first employer immediately after their military service ends, or if they’ve long since been working in the civilian sector, we have programs and resources in place to support their unique needs.

That is why we joined the 100,000 Jobs Mission, a coalition of more than 150 companies committed to the collective goal of hiring 100,000 transitioning service members and military veterans by 2020. As a result of the strong performance of participating companies, the Mission reached its initial goal seven years early and has now doubled it — with a new objective to hire 200,000 veterans by the end of the decade. By August 2014, Mission partners had hired more than 160,000 former service members. DIRECTV has brought on board more than 800 veterans since the program began. We also joined 10,000 Strong, Los Angeles Mayor Eric Garcetti’s local hiring initiative in support of veterans.

Our veteran recruitment efforts include targeted recruitment events as well as online strategies — including a special website, directv-veterans.jobs — that enables veterans to conduct an online job search by matching our openings against military occupational specialties.

DIRECTV’s support extends to the families of active service members as well. We are members of the Military Spouse Employment Partnership, an organization composed of private- and public-sector partners that serves as an employment resource for military spouses.

To foster an internal community of veterans, spouses and supporters to strengthen veterans’ career progression, we encourage employees with veteran or reservist experience to designate their status in DIRECTV’s internal systems.

An important aspect of our support for veterans is serving the needs of our local military communities. We partner with national or local organizations to improve the lives of veterans and their families. In 2014, we joined with Scripps Network, the parent company of HGTV and DIY, and its nonprofit partner, Rebuilding Together, to renovate two rooms at U.S.VETS Los Angeles, a facility for homeless veterans, which is near our headquarters. The rooms received a wall-to-wall update that included donations of furniture no longer needed at DIRECTV.