2014 DIRECTV Corporate Social Responsibility Report

ISSUES /

Diversity & Inclusion

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Overview

The markets we serve in the U.S. and Latin America are diverse, dynamic and rapidly evolving, and we recognize that we need a workforce that fully reflects our customer base and understands the needs of each customer segment. As a technology business, we are critically dependent on a constant stream of innovation, and that depends on having diverse ideas and fresh thinking fostered by a diverse workforce. As a service business, an inclusive workplace culture is key to fostering collaboration, productivity and engagement.

DIRECTV’s diversity and inclusion strategy is focused on three areas: our Workforce, our Workplace and our Marketplace. This strategy encompasses:

  • How we recruit, develop and promote talent
  • Our supplier relationships
  • Our interactions with tens of millions of customers on two continents

Earning Recognition for Leadership

At DIRECTV, we are proud to have earned recognition in recent years for the effectiveness of our diversity and inclusion initiatives and for our progress in creating a positive, productive and fulfilling work environment for all employees. Among the notable recognitions we have received:

Human Rights Campaign
DIRECTV earned top marks in the Human Rights Campaign Foundation’s annual scorecard to measure companies’ commitments to supporting and serving lesbian, gay, bisexual and transgender (LGBT) people. In 2014, it was announced that we received a perfect score of 100 points in the 2015 Corporate Equality Index (CEI), the national benchmarking survey and report on corporate policies and practices related to LGBT employees, customers, nonprofits and suppliers. We’re on the list with 366 other major U.S. businesses who earned the top score. This high rating reflects transparency in reporting and parity in employee benefits, workplace culture and philanthropic contributions. At DIRECTV, we provide parity in all benefits and offer health insurance benefits to both domestic partners and same-sex spouses; we include gender identity and expression in our Anti-Discrimination/Anti-Harassment policy; and we support employee development with inclusive portrayals of LGBT employees in training and guidelines.

The Great Place to Work® Institute
In 2014, DIRECTV’s Argentina, Uruguay and Telecenter operations each ranked as “Best Companies to Work For,” and DIRECTV’s Puerto Rico operation was listed among the island’s “Mejores Patronos” (Best Employers List).

Towers Watson
Towers Watson selected DIRECTV to its U.S. High-Performing Companies Norm starting in 2011, based on superior financial performance and people practices, as measured in our Organizational Health Survey. One of the survey categories encompasses employees’ assessment of management’s commitment to diversity and inclusion in the workplace.

The Denver Post Top Workplaces
For the second consecutive year, the newspaper named DIRECTV one of the Denver metropolitan area’s top workplaces. In 2014, DIRECTV ranked 15th in the Large Company category. Evaluations for the list are based solely on employee survey results. Employee responses cited by the Denver Post included:

“DIRECTV encourages growth, and there are ample opportunities for us to move up.”
“DIRECTV makes me feel valued.”1

The Civic 50
DIRECTV was named one of America’s most community-minded companies in The Civic 50, an annual survey that identifies and recognizes companies for their commitment to improve the quality of life in their communities. Points of Light, the largest organization in the world dedicated to volunteer service, and the National Conference on Citizenship (NCOC) conducted the survey, which was published by Bloomberg News. Our recognition in 2014 marks the second consecutive year DIRECTV has been named one of The Civic 50.

Computerworld
Computerworld recognized DIRECTV as one of the 100 Best Places to Work in IT in 2014 based on a survey that collects data on employee satisfaction with management, benefits, workplace culture, compensation and job duties. DIRECTV, ranked 37th in the Large Organization category, was recognized for providing much more than standard benefits, such as health insurance, paid vacation time and 401(k)/403(b) plans. IT professionals at DIRECTV enjoy excellent training opportunities and are encouraged to innovate without fear of failure. Turnover rate is a low 7 percent.

1 Source: http://www.topworkplaces.com/frontend.php/regional-list/company/denverpost/directv