2014 DIRECTV Corporate Social Responsibility Report

CSR APPROACH /

Stakeholder
Engagement

DIRECTV conducts ongoing stakeholder engagement through the lens of corporate social responsibility. This effort encompasses all stakeholders who are, or can potentially be, involved in furthering our sustainability and CSR initiatives. Major stakeholder groups include shareholders, employees, customers, dealers, nonprofits and community organizations. We engage these groups through a variety of communications, examples of which are summarized in the table below:

STAKEHOLDER CSR Engagement Examples
INVESTORS CDP Report
Dow Jones Sustainability Index
FTSE4Good
Ongoing Dialogue with Investors
EMPLOYEES Organizational Health Survey
Customer Care Green Teams
Employee Volunteer Surveys
Call Center Sustainability Standards
CUSTOMERS Paperless Billing Program
DEALERS Revolution Day of Service Participation and Follow-up Survey
CONTENT PROVIDERS Corporate Citizenship Programming Partnerships
ORIGINAL EQUIPMENT MANUFACTURERS Quarterly Conflict Mineral Survey
SUPPLIERS Supplier Code of Conduct
NONPROFITS AND SCHOOL PARTNERS Ongoing Dialogue and Meetings
DIRECTV Goes to School® Survey & Program Audit
ENERGY STAR® Partner Meeting
LOCAL COMMUNITIES e-Waste Roundup Participation
Employee Resource Group Event Participation
SolarCity Partnership
OTHER COMPANIES Sustainable Brands
Committee Encouraging Corporate Philanthropy
Southern California Grantmakers
Boston College Center for Corporate Citizenship
Ongoing Dialogue with Utility Companies